6. Do you take items other than clothing?
We are ALWAYS accepting clothing, shoes and fashionable items that compliment them such as handbags, jewelry, hats, scarves and other fashionable wearable accessories for Men, Women and Children! We also accept other household and children’s items like large toys, home decor, baby gear and furniture. Feel free to give us a call to see if we would be interested and When in doubt, bring it in!!!
7. Can I use my Xchange Credit on brand new items, sale items and how about Clearance items?
You are able to use your store credit towards ALL FULL, SALE (up to 40% off) AND INDIVIDUAL CLEARANCE PRICED MERCHANDISE THAT IS NEW TO YOU! Your Xchange Card AND Store Credit accounts are NOT valid on Brand New items, Lay-Aways and our popular Clearance Bag! You may not combine your store credit with reward points or any other offers. This policy is subject to change at any time dependent upon our current inventory.
8. Can you hold this for me?
Being in the resale business we have one of most everything and that keeps us unique! We feel the best way to be fair to everyone is to NOT OFFER HOLDS! We thank you for understanding this policy.
9. Do you have a return policy?
OUR RETURN POLICY IS STRICTLY ENFORCED: After managers approval... All returns must be made within 5 business days of the purchase date with all original tags attached. All items returned must have the tags still attached. All returns result in merchandise credit. HANDBAGS, LAYAWAY, FASHION ACCESSORIES, JEWELRY, BABY GEAR, FURNITURE, DECOR AND CLEARANCE ITEMS ARE NON RETURNABLE! A great rule of thumb is that if the item has a size, we will accept it as a returnable item. If the item does not have a size, it is non-refundable.
10. Do you have Lay-Away?
Our Layaway is a great way to take advantage of a one-day only sale, or stock up on some much needed sizes that are available when you are limited on cash. We offer a 30-90 day layaway with a minimum 25% non-refundable deposit for only $5 per month! Please note that layaway holds are NON-REFUNDABLE!